Contact

Let’s talk.

We’re based in Austin, Texas. Reach out anytime, we typically respond within one business day.

General

Questions about membership, your formula, or how Trait works.

Member support

Account issues, DNA kit tracking, portal access, and formula questions.

Send a note

Tell us what’s on your mind.

Headquarters

Trait is headquartered in Austin, Texas. Our diagnostic partner is in Springfield, Missouri, and our manufacturing partner is in Sisters, Oregon.