Frequently asked.

We send you a simple cheek swab kit, no blood draw, no clinic visit. You swab the inside of your cheek for 30 seconds, seal the sample, and mail it back in the prepaid envelope. Our CLIA-certified partner lab genotypes approximately 710,000 genetic data points from your sample. From those we read 73 curated markers: 48 that change what your body does with specific nutrients and shape your formula, and the rest behind the wellness and lifestyle traits in your dashboard.

No fasting or special preparation needed. We recommend waiting 30 minutes after eating, drinking, or brushing your teeth for optimal sample quality, but it’s not strictly required.

Our diagnostic partner, Dynamic DNA Labs, achieves a 99.82% genotyping call rate with 99.99% reproducibility. The lab is CLIA-certified (License #26D2106631) and CAP accredited — the same standards used by leading clinical laboratories.

Absolutely. Your genetic data is processed in a CLIA-certified, HIPAA-compliant laboratory. We never sell, share, or provide your genetic information to third parties, including insurance companies, employers, or law enforcement. Your data is encrypted in transit (TLS 1.2+) and held on access-controlled infrastructure, reachable only by the small number of people who need it to build and ship your formula. You can request full deletion of your genetic data at any time.

Yes. You can request complete deletion of your genetic data by contacting us at hello@vitalityformulas.co. Once deleted, we will no longer be able to remanufacture your formula without a new test.

Every formula starts with a foundational base of essential nutrients in their most bioavailable forms — active folate, methylcobalamin B12, chelated zinc, and more. On top of that, your specific genetic variants trigger additions, dosage increases, or form changes. Your customer dashboard shows exactly which ingredients are in your bottle and why each one was selected based on your DNA.

Most competitors use quizzes or blood tests. Quizzes measure what you already know about yourself. Blood tests measure biomarkers that fluctuate daily. DNA is permanent — test once, optimize forever. And unlike pill-pack services that recommend off-the-shelf capsules, we custom-blend a single formula manufactured specifically for you.

Your formula is generated by our proprietary rules engine based on your genetic data. We don’t currently support manual ingredient overrides, but your dashboard clearly explains why each ingredient is included. If you have specific concerns or allergies, contact us and we’ll review your formula.

After you mail your DNA kit back, lab processing takes approximately 3–4 weeks. Once your results are in, your custom formula is manufactured — typically 5–10 business days — and shipped directly to you. Total timeline from kit to bottle is approximately 5–6 weeks for your first order.

Two parts. (1) A $149 one-time DNA kit charge, billed up front, which covers the test kit, lab genotyping, and the panel analysis. (2) A $159/mo supplement subscription, 3-month minimum, billed monthly. The subscription is charged at checkout, the same as any subscription, and then on the same date each month. If your results are not back yet when you subscribe, nothing is compounded until they are, and we email you at each step. Your next 90-day supply is made and shipped every 3 months.

No. Your DNA doesn’t change. Once we have your genetic profile, your formula can be remanufactured indefinitely. We may refine the rules engine over time as new research emerges, which could improve your formula — but you’ll never need another cheek swab.

We’re careful not to make outcome promises — your genetics inform what your body needs, not a guaranteed timeline for feeling different. Many members report noticing changes in energy, sleep quality, or general wellbeing within the first 30–60 days. Nutrient optimization is a gradual process, and consistency matters most.

We recommend consulting your healthcare provider before starting any supplement, especially if you take prescription medications. Your Trait dashboard flags any relevant genetic considerations, and all ingredient forms and dosages are within established safe upper limits. Our formulas are manufactured at an NSF cGMP-certified facility.

You can cancel the supplement subscription anytime, in your portal. Because each formula is compounded to order rather than pulled from a shelf, cancelling stops billing at the end of the 3-month term you are currently in, so the remaining instalments of that term are still charged, and your portal shows you that exact date before you confirm. There is no pause option today. If you’re unsatisfied with your first order, contact us within 30 days of receiving your supplement and we’ll work with you to make it right.